The amount of calling on Skype's network totaled 207 billion minutes last year, according to regulatory documents. Try these five tips to make them better for everyone on TechRepublic.Skype boasts about 663 million users worldwide who make voice and video calls over the Internet. Microsoft Outlook accounted for 38% of the total usage time, which makes sense as email correspondence becomes even more prevalent with remote work, according to the report.įor more, check out Video meetings are awful. That usage has since plateaued, the report found. Specifically, the graph shows a 150% increase in non-work related web browsing right when the coronavirus outbreak first occurred. Looking at the average application usage overall, web browsing saw the highest spike in use. Here are the percent usage shares for the six major platforms: The report found this was most likely due to enterprises being slow to move to new web conferencing tools, especially those that are Microsoft-heavy. While Skype for Business had the lowest overall growth rate, the platform had the highest share of usage by a wide margin compared to competitors, the report found.ĭespite Zoom’s significant growth, it only holds a 7% usage share. The following six platforms had the highest average growth rates. To find the growth rate of collaboration tools, the report tracked platform usage from Februto April 6, 2020. Working day patterns in the UK, Germany and the Netherlands didn’t see much of a shift. Employees in France spread their work more evenly throughout the day, the report found. Remote workers in Spain and Sweden began their day one or two hours later in the mornings, ending later in the evening. In Europe, workdays varied most by country because of the unique work cultures and various severities of outbreak across the continent. In the Midwest, however, work is beginning much earlier, most likely due to the large manufacturing base in that area, the report found. Canada displayed a similar shift to these regions. Within the US, regions in the Northeast and West have shifted between 30 to 60 minutes, with workers starting later in the morning and finishing later in the evening, possibly because of the lack of commuting, according to the report. The averages were calculated using the number of business activities such as sending emails or creating documents each hour. This working style has caused shifts in the normal workday for employees in North America and Europe. Now, the majority of employees in North America (85%), Europe (79%), China and Hong kong (64%), APAC (59%), and the Middle East and Africa (53%) are working from home, the report found. Mid-March witnessed a major spike in remote work across the world. WFH has also changed the demands on different applications with, predictably, a significant increase in collaboration tools.” Remote work around the world The second volume, however, focuses on the worldwide growth of remote work and its impact on global work days and collaboration tool usage.Īs stated in the report, “Now that the initial shock has worn off, working from home has become more productive with many workers embracing the lack of wasted time spent commuting, the more flexible working hours, and the focus on outputs over inputs. The first edition focused on business productivity around the world, determining that productivity was up in Canada, slightly lower in the US, and markedly lower in Europe.
This report is the second volume of Aternity’s Global Remote Work Productivity Tracker.
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SEE: How to use Zoom: 15 tips and tricks (free PDF) (TechRepublic) While this platform has increased in popularity, it isn’t necessarily the most widely used service, the report found. Zoom, in particular, has experienced explosive growth in the past month and a half, peaking at 574% of its base usage. Remote work has become the norm due to the coronavirus pandemic, causing employees to rely on video conferencing and digital collaboration tools for communication, an Aternity report found. IT management software: The ultimate buyer’s guideĬISOs are taking on more responsibilities - and burning out How to recruit and hire an Operations Research AnalystĢ022 tech conferences and events to add to your calendar
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